Last updated: June 6th 2024
1. Organization Details
aircargobook GmbH
Email: support@aircargobook.com
Welcome to aircargobook GmbH (“we”, “our”, “us”). We operate the website www.aircargobook.com and aircargo.id and provide services through our mobile and web applications, including the “Live POD” app and the “CDR Pro” app. Our primary mission is to digitize transports, enhance planning, and leverage modern IT infrastructure for improved communication and data processing.
2. Data Collection
We collect various types of personal data to provide and improve our services. The types of data we collect include:
- Name
- Email address
- Phone number
- Job title
- Payment information
- Browser type and version
- IP information
- Locations Data
Most of this data is collected through forms on our website. Additionally, we collect certain information, such as IP and browser details, through cookies and third-party services.
Location data is used within our apps to reflect the current position of the shipment (LivePOD app) or the location where a documentation has been recoreded (CDR Pro app).
3. Purpose of Data Collection
We collect personal data for the following purposes:
- To provide our web and mobile apps core services
- To enable Track & Trace capabilities
- For marketing purposes
- To improve user experience and enhance our website and apps
4. Data Sharing
We share data with our service providers to facilitate email communication, data hosting and comparable online services. We do not share your personal data with third-party companies for financial gain or marketing purposes.
5. User Rights
Users have the following rights regarding their personal data:
- Access: Users can access their personal information via aircargobook.com.
- Correction: Users can correct their personal information through their account settings.
- Deletion: Users can request the deletion of their personal information by contacting support@aircargobook.com.
6. Data Security
We take the security of your personal data seriously. All personal data is hosted on secure AWS servers located in Germany. We use HTTPS to ensure secure data transfer.
7. Legal Compliance
We are situated in Germany and strive to follow local law and GDPR guidelines.
8. Cookies and Tracking
We use cookies for session tracking, as most of aircargobook’s features are accessible only after logging in. We track sessions and app data to improve our support and enhance user experience on our websites and apps.
9. Policy Changes
If we update our privacy policy, we will inform users through their aircargobook dashboard and via email.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@aircargobook.com.
